🔐 Privacy Policy for Moon.TEK

Effective Date: 4/42026

1. Introduction

Welcome to Moon.TEK (“we,” “our,” or “us”), also known as Managed Operations & Organizational Navigation · Technology Empowerment Key, accessible at MoonTekHub.com.

We are committed to protecting your privacy and handling your personal information with transparency, care, and responsibility.

We treat all client information with confidentiality and integrity, prioritizing people over transactions.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

🔹 Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Service-related details

🔹 Technical & Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage behavior

🔹 Payment Information

Payments are securely processed through third-party providers such as:

  • Stripe
  • PayPal

We do not store full credit card or payment details.

3. How We Use Your Information

We use your information to:

  • Provide IT support and managed services
  • Respond to inquiries and support requests
  • Process transactions
  • Improve our website and services
  • Send updates, service notices, or promotional communications (you may opt out anytime)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Payment processors (Stripe, PayPal)
  • Hosting providers and IT tools used in service delivery
  • Email and communication platforms
  • Legal authorities when required by law

All third parties are required to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Analyze traffic and usage
  • Enhance your experience

You can manage or disable cookies through your browser settings.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

8. Data Security

We implement reasonable safeguards including:

  • Secure systems and platforms
  • Restricted access to sensitive data
  • Industry-standard protections

However, no method of transmission is completely secure.

9. Your Privacy Rights

🔹 GDPR Rights (EEA Users)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability

🔹 CCPA Rights (California Residents)

You have the right to:

  • Know what personal data is collected
  • Request deletion of your data
  • Opt out of data selling (we do not sell data)
  • Equal service regardless of privacy requests

📩 To Exercise Your Rights

Contact us at:
📧 MoonTekServ@gmail.com
📞 267-975-9651

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be processed in the United States or other locations where our service providers operate.

13. Updates to This Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.

14. Contact Information

Moon.TEK (Technology Empowerment Key)
🌐 MoonTekHub.com
📧 MoonTekServ@gmail.com
📞 267-975-9651

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